Non-custom items: Return within 30 days for refund/exchange.
Customized items: Non-returnable due to personalized nature.
Quality guarantee: Contact us for any issues; we'll make it right.
Questions? Email us at sales@prettyrobes.com
Non-custom items: Return within 30 days for refund/exchange.
Customized items: Non-returnable due to personalized nature.
Quality guarantee: Contact us for any issues; we'll make it right.
Questions? Email us at sales@prettyrobes.com
Hours are 10:00 am - 5 pm CST. We can be reached via email at sales@prettyrobes.com.
Once an order has been placed we cannot edit or cancel the order. We typically begin production once the order has been placed. If you want to change the robe color or size of your custom robe and the robe has already been customized, you will be charged for a new robe (and customization where applicable).
We are located in Sugar Land, Texas.